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Technical Support
AVS DVD Player software does not require any professional knowledge. If you experience any problem or have a question, please refer to the Program Help. If you cannot find the solution, please contact our support staff.
AVS Media staff provides several forms of automated customer support:
Web Site Support
Please visit our website (www.avsmedia.com) to explore the extensive customer support information on AVS DVD Player. Check our updates of Frequently Asked Questions and How To section. E-mail Support
You can submit your technical questions and problems via e-mail to support@avsmedia.com. Please note that for more effective and quick resolving of the difficulties we will need the following information.
System parameters (CPU, hard drive space available, etc.) Operating System The information about the DVD drives, audio and video devices installed on your computer (manufacturer and model) Detailed step by step description of your action
Please do NOT attach any other files to your e-mail message unless specifically requested by AVS Media support staff.
If you do not receive an answer to your question within 24 hours, please feel free to submit your question via support form. Unfortunately some messages may be rejected by our mail server as spam or as ones, which contain viruses. |
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